Help centre

Contact us

If you are stuck with Patient Watch and your clinic cannot help, send us a message and we will get back to you by email.

Send a message

Include the email you use to log in and, if you can, your clinic name. That helps us find your diary quickly.

Email us directly

You can also write to us at support@patient-watch.com.

We aim to reply within one working day.

Who to contact first

  • Questions about your treatment, appointments, or care plan should go to your healthcare provider first.
  • For login, invite, or diary problems, ask your clinic to resend your invite or confirm the email they used.
  • Use the form above or email us if you still need help with the Patient Watch app itself.